AW MASTERMIND Refund and Cancellation Policy

Thank you for choosing AW MASTERMIND for your personal and professional development needs. Please read this Refund and Cancellation Policy carefully before making any purchases or engaging in our coaching services.

Refund Policy

Refund Eligibility:

Refund requests must be submitted in writing to [email protected]. Refunds will only be considered within 7 days of the initial purchase date. Refunds are not applicable for coaching sessions that have already taken place.

Refunds for digital products, courses, & memberships are only considered within 3 days of purchase if the product or course has not been accessed or downloaded.

Procedure for Refund Requests:

To request a refund, please follow these steps:

Send an email to [email protected] with the subject line "Refund Request - [Your Name]."Provide the order number, date of purchase, and a detailed explanation of the reason for the refund request. AW MASTERMIND Coaching will review the request and respond within 5 business days.

Exceptions:

In exceptional circumstances, AW MASTERMIND may consider refund requests outside the specified policy. Such requests will be reviewed on a case-by-case basis.

Chargeback Policy

Overview

A chargeback occurs when a customer disputes a charge with their bank or credit card company. This policy outlines our stance on chargebacks and their consequences.

Our Position on Chargebacks

We take chargebacks seriously and maintain detailed records of all transactions and services provided. Before initiating a chargeback, we strongly encourage members to contact us directly to resolve any billing concerns.

Chargeback Consequences

If you initiate a chargeback for a monthly membership payment:

Your membership will be immediately suspended, All access to services will be terminated, Your account will be flagged for review, You may be permanently banned from future services. Additional fees may be assessed, The dispute will be contested with evidence of service delivery.

Documentation We Maintain

To protect against fraudulent chargebacks, we keep records of:

Signed agreements and contracts

Service delivery dates

Communication history

Billing notifications

Contact Information: 210-897-0713

For any inquiries related to refunds or cancellations, please contact us at info@awmastermind.

Legal Action

We reserve the right to take legal action against fraudulent chargebacks, including:

Pursuing collection of disputed amounts, Recovery of chargeback fees, Collection of administrative costs, Reporting to credit bureaus, Legal fees associated with dispute resolution.

By using our services, you acknowledge this chargeback policy and agree to contact us directly before initiating any payment disputes.

Policy Changes:

AW MASTERMIND Coaching reserves the right to modify or amend this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting on our website.

By engaging in our coaching services or making a purchase, you acknowledge and agree to the terms outlined in this Refund and Cancellation Policy.